An experienced health care consultant and industry operations leader with over 35 years of combined experience across hospitals, physician practices and service lines. Recent consulting project experience covers hospitals and physician practices of all sizes on a national basis establishing benchmarks and standards for operational performance improvement. As a subject matter expert in CMS Initiatives, including regulatory compliance, telemedicine, outcome measures and population health, she has conducted operational reviews for clients in value-based care, alternative payment models and physician alignment and co-management initiatives. As a former C-suite executive and physician practice CEO she has expertise in the dynamics of organizational success and sustainability during rapid environmental change and works through the challenges by developing leaders to continue the transformation of the organization.
Specialist Master and Senior Healthcare Consulting Manager for Health Care Provider operations at two major big four consulting firms for over 12 years
Interim Director for Care Management department in a 900-bed level one trauma center on the west coast and 300 bed east coast medical center to improve operations, length of stay and develop internal staff for succession management
Multiple consulting projects to identify and implement productivity and outcome measures aligned to national benchmarks and industry standards
CEO Practice Administrator for a 20-provider specialty group in the Midwest
COO and service line executive leader for a hospital affiliated heart center in the Midwest
Service Line Executive for areas of Cardiovascular, Orthopedic, Neurology, Women’s and Occupational Medicine during a period of over 12 years at a regional tertiary health system
Vice President and CNO for Patient Care Services at two community hospitals affiliated with a national faith-based health system
Vice President for Professional and Ancillary Services to establish physician recruitment, alignment, and implement joint ventures/co-management opportunities for three community hospitals as members of a regional health system
Master of Business Administration, University of Notre Dame, Indiana
Master of Science, Nursing Administration and Bachelor of Science, Nursing, Indiana University, Indiana
Commonwealth Fund Executive Nurse Fellow
Sigma Theta Tau, Alpha Chapter Member
Board certified in Healthcare Administration, ACHE, 1988 – present
Board certified in Nursing Administration, Advanced, ANCC, 1990 - present
Certified Professional in Healthcare Quality, NAHQ, 2016 - present
Licensed RN in South Carolina (#213976), California (#95158512) and Indiana (#28064021A)
Board eligible for certification in Care Management and Clinical Documentation Integrity
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